Service Designer | Systems Thinker | Building Adaptive Innovation Capabilities

I help people and organisations tackle complex challenges by designing tools, strategies, and ways of working that are practical, creative, and grounded in real needs. Currently at UNDP Eurasia, I collaborate with teams, governments, and communities to build innovation capabilities and co-create services and systemic portfolios that aim for meaningful, lasting change. My work spans participatory design, systems thinking, and storytelling - helping teams make services more seamless, strategies more inclusive, and systems better connected to real-world needs.

Collaborations

Highlights

Service Design Alumni Showcase at the Royal College of Art

Unpacking Complex Development Challenges at UNDP Eurasia

Exploring Community-Driven, Holistic Approaches to Combat Anaemia

Get in touch

I’d love to connect! Whether you're interested in learning more about my work, collaborating on a project, or just want to share ideas over a virtual coffee, do reach out.

Articles

Ministry of Data Handbook

A toolkit to help UNDP Country Offices run data innovation challenges through user-centred tools.

Enabling Smarter Governance

Supporting local governments to work with complexity and build for inclusive solutions and decision-making.

Crafting the Portfolio Thinking Course

A behind-the-scenes look at the pilot portfolio design and management online course.