Work
An overview of my work in user research, service design, and systems thinking - where I partner with teams and organizations to design meaningful products, create learning programs, and run workshops that help people collaborate and bring ideas to life.
UNDP: Fostering Systems Thinking Through Capacity Building, Digital Services, and Community Listening
Role: Service Design, Facilitation, Research and Project Coordination
A series of projects focused on designing tools, learning experiences, and innovation programs to strengthen systems thinking capabilities and empower UNDP Country Offices, governments, and communities to tackle complex, large-scale development challenges and build robust strategies.
Studio 5B : Understanding Healthcare Needs Through Research and Collaboration with Doctors and Patients
Role: Design Research, Storytelling, Product Strategy and Facilitation
A set of design research projects focused on understanding healthcare needs through qualitative in-depth research, workshops, and focus groups with doctors, patients, and pharma teams to inform product strategy and drive innovation for chronic and acute conditions in India.
Young Think Tank : Building Curated & Relevant Learning Experiences for Young Adults in India
Role: Co-Founder, Service Design, Facilitation and Management
An initiative focused on creating learning experiences for young adults in India, engaging them early in social innovation and design thinking through workshops and activities that build problem-solving skills and teamwork to foster meaningful impact and provide holistic educational development.
RoundGlass : Nurturing Wellbeing Through Playful Digital Experiences for School Children
Role: User Experience Design and Research
Digital product design focused on creating playful experiences to enhance children’s wellbeing, with supportive tools for paediatric engagement, parent-doctor interactions, teacher evaluations, and student wellness tracking, developed through iterative design and collaboration.