Integreat
Solution Summary
Integreat is a service designed to help professionals with a neuro-diverse personality to be able to fit into new workplaces and cultures without hesitation and with maximum comfort. The goal of the project is to look at the upcoming professional traction of people with extreme personalities and higher output and help make the work experiences better.
Need for Intervention
In today’s work culture, neuro-diverse individuals increasingly receive opportunities as a result of deliberate inclusion efforts, yet this positive step is often not accompanied by the necessary systemic help and support that they truly need. Consequently, this lack of appropriate resources leads to extreme stress, diminished productivity, and a profound sense of lost hope and support within the organizations they are a part of.
Project Process & Collaboration
It was primarily focused on conducting comprehensive field research without necessitating a physical presence, especially considering the inherent sensitivity of the topic at hand. This involved meticulously mapping the current scenarios and user journeys, actively working on the various service touch points, and creating high-quality visual deliverables that effectively represent the findings and insights gathered throughout the process.
Team - Aditi Soni, Changxin Zheng, Hongyu Wang, Huizi Zhang, Peter Williams
Understanding Neurodiversity
Neurodiversity values neurological differences as human variations. Neurodiverse individuals often excel in some work areas but need support in others to thrive and avoid disappointment. A gap in holistic opportunities and inclusive work conditions exists, which may widen if not addressed.
"Autism is a part of who the person is and to take away the autism is to take away the person."
Listening to the Users
The goal was to understand extremes and mainstream views to bridge gaps inclusively. We gathered data from diverse digital sources due to our unique user group. Insights were collected from neurodiversity organizations like Nationwide, the National Autistic Society, and IPSE, as well as professionals with neurodiverse and neurotypical traits. Most data originated from user surveys and storytelling platforms where individuals shared professional challenges.
Where Do We Intervene?
The discovery involved three aspects of the current system: the individual, the environment, and coworkers. The focus areas included awareness, adjustments, culture, and processes. We noticed a shared feeling of disappointment during the transition from getting a job to starting work, and we began exploring ways to reduce this anxiety and disappointment.
Opportunity
How might we eliminate anxiety and fear on the unknown on their first day at work?
Intervention
Developing Integreat, an on-boarding experience for new neuro-diverse employees and making it more welcoming, fruitful and wholesome.
Proposed Solution
Understanding the Service
This service wholly focuses on creating an inclusive way of co-working, based on education, adjustments and acceptance. It has various elements and features depending on what kind of user is accessing it. The entire service is broken down into several digital and physical aspects, used based on individual personalities.
Digital Experience of the Service
Integreat Service Journey
Before Using Integreat - Lego Exploration
After Using Integreat - Lego Exploration